Hidden Shipping Costs
Received the product today. Got what I ordered OK. I knew when ordering I was paying for TNT shipping. And I knew I would pay for customs. However, TNT/Fedex adds on additional customs brokerage charges that are NOT disclosed when ordering. Why am I complaining to Stringers World and not TNT? Because Stringers World chose TNT as their courier. Do they know their customers are getting charged over and above what the shipping quote is? I would not use TNT again. Not knowing the final price will make it hard to choose Stringers World unless there is a different shipping option.
Kristin383
3 Contributions
Great follow up service
Good selection of items on website.
Items delivered as ordered.
As the items were a day late, Stringers refunded me the shipping costs.
Great service.
Megan R051
3 Contributions
Tennis ball collection tube
Good value price and delivered on time. Great.
Super quick shipping
Super quick shipping! Everything arrived as described.
Competitive prices for my luxilon…
Competitive prices for my luxilon strings. And very quick delivery too. Came in separate packs as advertised (had strings from other online sites which advertised packs of strings but were actually tied up bundles cut from a reel). So all good, will use again.
Florence S808
2 Contributions
Great experience
Process to order was straight forward and the right product was delivered on time and being of excellent quality.
Nicole P415
3 Contributions
Cheap price and quick delivery
Cheap price and quick delivery. Good value and good experience all round. Many thanks.
Rodney Fuller
1 Contribution
Racket arrived very quickly
Racket arrived very quickly and was very reasonably priced compared with other suppliers. I am yet to play with it (first match tonight) but I am pleased with how the racket feels and am confident it will help me
Philip455
2 Contributions
Ordered 4x sets of badminton strings.
Ordered 4x sets of badminton strings.
Unfortunately only had two of the colour I requested. Stringers world rang me a few days after order was placed to inform me and ask if I would like refund or different coloured string. Decided to have two of each colour which arrived a couple of days later.
Britney M661
3 Contributions
The service was fantastic
The service was fantastic
Bought my Racquet on the Tuesday night and had it delivered by Friday morning and I live outside of the UK
Would highly recommend
Rhodes003
3 Contributions
Great price and excellent service
I called for advice on a Babolat tennis racket for my grandson. I spoke to Chris who was very helpful and I subsequently ordered it online. It was delivered within 2 days. I felt that the product was great value and the service excellent.
Amazing price for 4G luxilon strings…
Amazing price for 4G luxilon strings and delivered within a couple of days. Great service and I’m very happy!
Ellen R177
4 Contributions
New strings for a newcomer to tennis
As a tennis newcomer I was really impressed with the advice and guidance given when choosing new strings for my racket.
Time was taken to explain the options and potential impact of string choices ahead of advising on a value string, as a start, to determine what I liked and what I didn't.
Very impressed
Anna W534
4 Contributions
Superb customer service
A representative called me as they thought I may have made an error with two orders I put in the same, the orders were correct, but to check this shows the excellent level of service to the customer.
Thank you really impressed.
Also the delivery was as advised.
Good price shuttlecocks
I got the shuttles I required at a decent price. I was called as they were one tube short and gave me sensible options. All arrived in good time.